HealthHEALTH / PHARMA

Torus Health and Apollo Unite to Enhance Consumer Experience Towards Healthcare Needs

by Suman Gupta

A first-of-its-kind concept for India, the collaboration between Torus Health and Apollo is all set to revolutionize the medical field while offering unprecedented benefits to consumers. Torus Health, a venture of Cosmea Financial Holdings Pvt Ltd, has tied up with Apollo, a leading healthcare provider in India, to provide a wide range of healthcare services on one single platform.

Torus Health has already tied up with Tata 1mg and PharmEasy, a front-runner in the healthcare industry in India. Now, this new collaboration with Apollo on the Torus Health platform will make it the only company in India to provide the combined services of three top-notch healthcare giants. Torus Health has collaborated with PharmEasy, which will allow users to compare healthcare prices and medicine discounts in India.

Access to Apollo’s entire network: Using the Torus Health platform, customers will have full access to the Apollo network: Apollo’s hospitals and Apollo’s doctors. Now, customers can book appointments with the esteemed and well-reputed doctors of Apollo online using the Torus Health platform. The process has been further streamlined on the Hey Torus app to allow accessibility and increase customer convenience.

24/7 availability for emergencies: One of the biggest features of the tie-up is the availability of doctor consultations and hospital admissions, round-the-clock. Torus Health will have access to the Apollo24/7 platform’s pharmacies, diagnostics and doctor services. These 24/7 healthcare service provisions will allow the users of the Hey Torus app to enjoy an unparalleled level of healthcare services and convenient accessibility. With the addition of 24/7 emergency services, Torus Health will now be able to address critical healthcare efficiently and promptly.

Two-hour delivery, nationwide: By just next week, Torus Health along with Apollo is promising a quick two-hour delivery of healthcare products and medical items anywhere in the country. This punctual delivery service aims to target the needs of patients who may require acute and emergency care. This express two-hour delivery service will ensure that the Apollo and Torus Health customers feel a sense of security, trust and convenience.

Hey Torus application integration: The collaboration between Torus Health and Apollo Hospitals will allow customers to use the Hey Torus super application to book doctor’s appointments online, receive special discounts, buy Apollo-made medicine and receive pharmacy products within two hours of placing the order. This strategic collaboration of the Hey Torus application will also allow a seamless user experience for customers and doctors.

Access to In-house Apollo medication: It is a well-known fact that Apollo Hospitals prides itself on producing in-house medicines. Not only does this enhance the trust value when a customer chooses to order from Apollo, but it also adds to the authenticity of the product. Customers now have the convenience of choosing in-house Apollo medicines which will be delivered to their doorstep within two hours.

“This collaboration between Torus Health and Apollo is indeed a milestone in the healthcare industry in India. A first of its kind, we aim to redefine the way that Indians look at healthcare services in India through our collaborations. We believe that Hey Torus is a one-stop solution for all healthcare services. Onboarding a renowned and trustworthy chain like Apollo Hospitals will only add trust, reliability and authenticity to our brand,” said a spokesperson from Torus Health.

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