by Suman Gupta
● Through the Priority PassTM Access India programme – Collinson’s dedicated domestic airport lounge experiences programme in India – eligible Federal Bank cardholders can enjoy access to over 50 premium airport lounges and travel experiences across all major cities in India.
● Eligible Federal Bank cardholders will also have additional access to over 1,200 international airport lounges and travel experiences through Collinson’s LoungeKeyTM programme.
MUMBAI, INDIA, July 2023: Federal Bank in association with Collinson, owner and operator of Priority PassTM Access India, a dedicated airport experiences programme for India, and LoungeKeyTM, an international digital travel experiences programme, announces a new programme that offers the Bank’s customers access to premium airport lounges and travel experiences.
This partnership will enable eligible Federal Bank cardholders (with payment cards issued across any payment network brand – Mastercard, Visa and Rupay) to enjoy complimentary access to over 50 premium airport lounges and travel experiences across all major cities in India, simply by tapping or swiping their payment card on entry. Additionally, eligible Federal Bank cardholders will also have access to over 1,200 international airport lounges and travel experiences through Collinson’s LoungeKeyTM programme. Depending on their card type, eligible cardholders will be entitled to between two and four complimentary lounge visits per annum.
With India experiencing a positive travel rebound over and above pre-COVID levels, this partnership with Federal Bank is perfectly timed to better support its cardholders during their upcoming travels.
The premium benefit is also highly relevant, with travellers having expressed that they are willing to pay more for experiences that make their journeys more comfortable, such as airport lounge access. A recent Collinson study surveying over 5,400 frequent travellers across seven Asia Pacific markets (1,063 of which were India-based respondents) found that 87% of travellers in India expect airport lounge access as a premium card benefit. 55% said they felt ‘rewarded’; while a further 52% ‘feel valued as a customer’ when they are provided with lounge access. Indian travellers also valued other travel experiences, such as dining discounts, lifestyle and wellness benefits such as sleep pods and having access to a wellbeing and fitness app, the study found.
Speaking on the partnership, Sumit Prakash, Country Director, India and South Asia at Collinson, said: “With the Indian market rapidly approaching full travel recovery in both the domestic and international segments, we are delighted to be partnering with Federal Bank to enhance their customers’ travel experience. We are looking forward to welcoming Federal Bank cardholders to enjoy both our local and international network of airport lounges and travel experiences.”
Chitrabhanu K G, Senior Vice President & Country Head- Retail Asset & Cards, Federal Bank said, At Federal Bank, we’re delighted to offer this programme to our valued cardholders that provides seamless, integrated travel experiences at the tap of a card. Through our partnership with Collinson, not only are we excited that our customers will be able to enjoy premium airport lounges and travel experiences in India and abroad; we also believe that this easy access to enhanced travel experiences, will be greatly appreciated by our customers.”
About Collinson :Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.
We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,300 lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.
Today, Priority Pass Members can access lounges worldwide either with their physical membership card, bank card, or with a digital membership card, which is available via the Priority Pass app for iOS and Android.
To learn more: https://www.prioritypass.com/
LoungeKey is the go-to lounge and rewards programme for businesses, offering an exciting way to reward valued customers with enriching experiences in the airport and beyond.
To learn more: https://www.loungekey.com/
About Federal Bank :Federal Bank (NSE: FEDERALBNK) is a leading Indian private sector bank with a network of around 1,372 banking outlets and 1,914 ATMs/Recyclers spread across the country. The Bank’s total business mix (deposits + advances) stood at ₹ 3.87 Lakh Crore as on 31 st March, 2023. Capital Adequacy Ratio (CRAR) of the Bank, computed as per Basel III guidelines, stood at 14.81% as on 31st March 2023.
Federal Bank has Representative Offices in Dubai and Abu Dhabi that serve as a nerve centre for Non-Resident Indian customers in the UAE. The Bank also has an IFSC Banking Unit (IBU) in Gujarat International Finance Tec-City (GIFT City). Federal Bank is transforming itself, keeping its principles intact, into an organisation that offers services beyond par. It has a well-defined vision for the future as a guidepost to its progress. For more information, please visit the website at https://www.federalbank.co.in/home
