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POST OFFICE CELEBRATS DIGITAL INDIA ANNIVERSARY

by Suman Gupta

Postman Mobile Application  :   The Department has developed a Mobile app namely Postman Mobile Application (PMA) through Center for Excellence for Postal Technology (CEPT), Mysuru. The Mobile app is used by the delivery Postman staff for delivering various Postal articles including e-commerce Cash on Delivery Parcels. The app is on android platform. After the delivery of Postal articles by the Postman, the app will capture the exact date and time of delivery of Postal articles and provides the real time updation of delivery information which will be available to the customers in the public domain of India Post.

As a part of Digital India, smart phones are given away to 7330 number of delivery Postman in Maharashtra circle.

Legal Information Management and Briefing System

Department of Legal Affairs has developed a web-based application i.e Legal Information Management and Briefing System (LIMBS) that helps to monitor the court cases effectively. At present total 64 Divisional / Regional / Unit Head have been registered under the LIMBS Portal and total 851 cases have been uploaded for Maharashtra Circle. The LIMBS portal has the potential to capture information pertaining to different courts/ tribunal and categorize them into various sets of customized MIS reports for aiding the various levels of administration i.e. right from the dealing clerk to the apex level. It also has a reminder back up through SMS to provide timely alerts for catalyzing action by concerned Divisions in particular case.

Internet Banking: In order to  digitise its operations, India Post, on 14.12.2018 launched the Internet banking facility for its post office savings bank (POSB) customers. As of now 2928 users have availed the facility in Maharashtra Circle. Digital advancement of rural post office for a new India (Darpan)1.10

The implementation of DARPAN Project with Core Banking Solution (CBS) will enable Department of Posts to rollout various social sector schemes on behalf of the Central and State governments through a network of 1.29 lakh Branch Post Offices in the rural areas. Rural Branch Post Offices will be provided with a Hand Held Device enabled with biometric identification and Micro ATM functionality to perform various financial and postal transactions. All 10646 BOs of Maharashtra and Goa State have been rolled out in DARPAN.

IPPB: India is at the forefront of digital revolution and DoP is poised to reclaim its position. RBI approved setting up IPPB in 2015. IPPB has linked existing postal infrastructure and new technology to extend reach of largest banking network.

IPPB Vision : Building the most accessible, affordable and trusted bank for the common man. Since the facility of India Post Payments Bank launched on 1st September, 2018, Maharashtra and Goa has successfully got 536465 Accounts with 71531 POSA linkage customers so far through its 42 branches and 12002 access points in both the states.

India Post Payment Bank has vision by using the technology it will not only enable a “less cash” ecosystem but ease of living. IPPB QR cards are being issued to the customers which can be used for payment of DoP financial and mail products.  Maharashtra Circle plans to convert some villages into “Digital Gram” i.e. 90% of village having POSB and IPPB accounts. Khuntewadi village under Navi Mumbai Region has already taken initiative into Digital Gram.

STAFF:

Leave Management:– Hitherto leave of officials working in Circle Office is being processed in a manual environment wherein each official is required to give his / her leave application in a manual format.  The said application is being processed in files involving multiple handling & consumes lot of time of the officers.  To address this issue Core System Integrator (CSI) has designed a portal in it, which is Employee Self Service (ESS) portal.  This portal is designed in such a way that each employee can login the ESS using his / her user credentials & apply leave electronically.  The leave thus applied will flow to the leave sanction authority immediately & leave gets processed as per rules instantaneously.  This portal also caters to the needs of employees on various service related issues like GPF, Pay, Income Tax, Family Particulars etc.  Thus Employee Self Service is a single point where all service related issues are attended on real time basis with accuracy.

Hosting of Rule 38 particulars in Maharashtra Circle Website:- In Maharashtra Circle thousands of employees have applied for Rule 38 transfer from one division to another in the Circle.  Officials are not aware of the details of the process in which their applications are being processed like seniority etc.  In order to make the system transparent & effective the list of employees who have applied for Rule 38 transfer is prepared & hosted on www.maharashtrapost.gov.in so that all employees will know their position in the list.  Employees have also been provided an opportunity to represent if they find any discrepancy in seniority in the list.  This initiative has got very good response from the employees.  The list which was hosted on 14.06.2019 has got nearly 200 representations so far.  This has helped staff Section to update the list & to instil transparency in transfer. These are some of the initiatives taken in Staff Section using Technology for smooth conduct of work & to bring in the transparency.

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