Mumbai – July , 2021: State Bank of India, the country’s largest lender on the occasion of its 66th Bank Day, has launched a dedicated counter across its 360 select branches nationally catering to Current Account customers. This dedicated counter christened as the Current Account Service Point (CASP) will address the critical needs of key Current Account customers and mobilize new customers. The initiative will also enable the customers in digitizing their processes and provide simplified technical solutions as per their requirements. CASP will be staffed by trained and dedicated Relationship Managers across all the centres.
The CASP initiative was launched by Shri Challa Sreenivasulu Setty, Managing Director (Retail & Digital Banking) in the presence of Chief General Managers of all the Circles.
About State Bank of India:State Bank of India is the largest commercial bank in terms of assets, deposits, branches, customers, and employees. It is also the largest mortgage lender in the country which has so far fulfilled the home buying dreams of 30 crore Indian families. The home loan portfolio of the bank has crossed the milestone of Rs. 5 lakh crore. As on March 31, 2021, the bank has a deposit base of nearly Rs. 37 lakh crore with CASA ratio of over 46% and advances of more than Rs. 25 lakh crore. SBI commands a market share of 34.53% and about 32% in home loans and auto loans segment respectively. The bank has auto loan book of Rs. 76,322 crore. SBI has the largest network of 22,219 branches and 62,671 ATM / CDM in India with BC outlets close to 72,000. The number of customers using internet banking and mobile banking stand roughly at 89 million and 20 million respectively. The integrated digital and lifestyle platform by SBI – YONO has a download figure of 74 million. YONO which has over 37 million registered users, witnesses 9 million logins per day. Accelerating the digital agenda, SBI has opened approximately 2 million accounts through YONO in the quarter ended March 2021 with over 93% of YONO eligible savings bank customers migrated on YONO. In terms of digital lending, the bank disbursed pre-approved personal loan (PAPL) worth around Rs. 5300 crore via YONO in the same quarter. YONO is also a global name having tasted its success in international markets as well. On social media platforms, SBI has the highest number of followers on Facebook and Twitter amongst all banks worldwide.
