Muthoot Finance launches iMuthoot mobile App version 3.0 to provide an enhanced customer experience to its users

Integrated with an AI powered chatbot, the updated version of the application enables consumers to avail Gold loan, Home loan, Personal loan and Vehicle Loan 24*7 at their own convenience  

by Suman Gupta

Kochi, December, 2021: Muthoot Finance, India’s largest gold loan NBFC has launched iMuthoot mobile App Version 3.0 which is integrated with an Artificial Intelligence based Chatbot. This ‘One App for All Loan Application’ offers the facility to customers to apply for Gold loan, Home Loan, Personal Loan & Vehicle Loan, from the comfort of their own homes.    

This enhanced version of the mobile application is a stepping stone to provide an enriched omnichannel experience to our customers. The users of the iMuthoot mobile App are offered a significant convenience of interoperability of all their digital transactions without having to visit the branch.   

Customers can also avail a large array of features including:   

·         Repayment of Gold Loans, Home Loan, Personal Loan, Vehicle Loan  

·         Gold loan Top-up and renewal without stepping out of home   

·         Making quick payments without any registration   

·         Assured security with Biometric Authentication Methods    

·         Intuitive Loan Calculator     

·         Easy Link up of Bank Account & PAN    

·         Booking an Appointment      

·         Payment of Utility Bills   

·         Buying Insurance & Purchasing Zero Interest Products Online     

·         Locate and leads you to nearest Muthoot branch   

·         Personalised notifications and get information in your own preferred language   

Speaking about the launch of iMuthoot mobile App 3.0, Mr. George Alexander Muthoot, Managing Director, Muthoot Finance  said, “As a leader in the gold loan NBFC sector in the country, we have always believed to be in tandem with technological innovations in order to provide seamless customer service. We aim to be a diversified financial supermarket offering varied financial services apart from gold loans and become a customer-centric business organisation enabled by technology in the long term. We are excited to launch our updated iMuthoot Mobile App 3.0, which we believe is a step forward to provide an enriched omnichannel customer experience. The App is integrated with an AI powered chatbot ‘Mattu’ and it is a one stop shop for consumers to avail and repay Gold loan, Home loan, Personal loan and Vehicle Loan 24*7 at the comfort of their home. The App has assured security features with Biometric Authentication methods and customers can buy Insurance & zero interest products online besides availing host of other facilities.”    

With the launch of an updated version of the iMuthoot mobile application, Muthoot Finance is fast emerging as a leading name in the NBFC sector, which has persistently worked towards boosting the consumer experience, and coming up with tailor-made innovations that stand out in the industry. Recently Muthoot Finance had also launched its WhatsApp Gold Loan Top-Up facility, helping gold loan customers to apply for gold loan top-up online, by simply sending a “Hi” on WhatsApp to 7558077666 from their registered mobile number.   

Muthoot Finance offers convenience to its customers to download the iMuthoot App Version 3.0 by giving a missed call on 78299 50077. The automatic missed call system will initiate a SMS to the customer with the link to download ‘iMuthoot App’. They can also scan the following QR Code to download the application on their mobile.  

About Muthoot Finance  : Muthoot Finance is the flagship company of The Muthoot Group which has 20 diversified business divisions. Muthoot Finance is India’s largest gold loan NBFC and India’s No.1 Most Trusted Financial Services Brand, according to the Brand Trusted Report. It is a reputed ‘Systemically Important Non-deposit taking NBFC’. As part of the core business, Muthoot Finance provides loans secured against household gold jewellery at highly affordable rates and amazing product features. Globally, the Group has presence across, USA, UK, UAE, Costa Rica, Nepal and Sri Lanka. For more details please visit:http://www.muthootfinance.com