by Suman Gupta
India, September , 2022: Dyson India has announced the roll-out of its Accidental Damage Protection policy* for its machines in the Floorcare technology. Committed to its mission of solving problems, this new service allows customers to safeguard their Dyson vacuum cleaners against accidental damage that can be possibly caused during usage for up to two years (T&Cs apply).
Launched with an objective to provide reassurance that Dyson can be used by anyone for worry-free cleaning. In addition to intelligent technology, Dyson vacuum cleaners have also stood the test of time for their durability, as each machine undergoes a rigorous testing process. By introducing this Accidental Damage protection policy, Dyson aims to provide owners with an added layer of comfort against damage while using Dyson vacuum cleaners at home.
Ankit Jain, MD, Dyson India said, “At Dyson, our Engineers thrive on the challenge of creating new technology and making sure it passes the ultimate test – working in real homes. We need to ensure that Dyson machines are built to last and are versatile enough to endure rough usage as well. As we continue to prioritise the experience of our owners, the Accidental Damage Policy will provide them with an additional layer of reassurance about the durability of the Dyson Vacuum Cleaners.”
As a part of the development process, Dyson machines are put through harsh testing conditions including drop tests, slap tests, knock-over tests, push-pull tests, and 500,000 cleaner head neck swivel tests, to ensure the longevity of the Dyson vacuum cleaners.
Terms and Conditions for availing of two-year Accidental Damage Protection Policy
- The machine’s whole component set is covered by the 2-year accidental damage programme
- The plan excludes coverage for water damage
- Coverage is limited to a maximum of 5 FOC parts per machine
- To activate the advantage for accidental damage protection, the owner must register their device
To know more visit the nearest Dyson Demo store or log into https://www.dyson.in
Dyson’s portfolio of key technologies covered under the Accidental Damage Policy include:
Dyson V15TM Detect cordless vacuum cleaner
Dyson’s most powerful, intelligent cordless vacuum – Dyson V15TM Detect vacuum cleaner Laser detects the particles you can’t normally see. A precisely-angled laser makes invisible dust visible on hard floors – so you don’t miss anything. Measures microscopic dust particles – A piezo sensor continuously sizes and counts dust particles. Scientific proof of a deep clean – The LCD screen shows what’s been sucked up, displaying real-time scientific proof of a deep clean.
Dyson V12 Detect Slim vacuum cleaner
The Dyson V12 Detect Slim uses adapted laser technology to reveal hidden dust, integrating a diode laser into the cleaner head that is precisely positioned at a 1.5-degree angle, 7.3mm off the ground to create the best contrast between dust and floor. Detection is not enough, so Dyson V12 removes and meticulously sizes and counts the particles 15,000 times a second using an acoustic piezo sensor which converts vibrations into electrical signals, precisely displaying the size and the number of particles sucked up on an LCD at the back of the vacuum. The Dyson V12 Detect Slim is powerful and intelligent, giving the ultimate reassurance – scientific proof of a deep clean.
About Dyson
- Dyson is a global technology company with engineering and testing operations in the UK, Malaysia, Singapore, and the Philippines. Dyson employs over 13,000 people globally including 5,000 engineers and scientists.
- Dyson’s research programme now spans the US, Japan, China, Philippines, UK, Singapore and Malaysia. In the UK the restored World War Two Hullavington airfield has been transformed in Dyson’s second UK Technology Campus. Alongside Dyson’s 750-acre campus at Hullavington, the 75-acre Technology Campus in Malmesbury completed a multimillion pound refurbishment programme in 2019.
- In November 2020, Dyson announced that it will double its portfolio of products and enter entirely new fields by 2025 – taking it beyond the home for the first time. The company revealed a £2.75 billion investment plan into new technologies and new products over the next five years. The investments will be focused in Singapore, the UK, and the Philippines, and are backed by plans to hire additional engineers and scientists in fields such as software, machine learning and robotics.
- Dyson’s campus in Malmesbury, Wiltshire, UK, is home to The Dyson Institute of Engineering and Technology which opened in September 2017 and in 2020 became the first education provider to be given New Degree Awarding Powers. Dyson has invested £31.5 million into The Dyson Institute to date. The Dyson Institute’s Undergraduate Engineers pay zero tuition fees and earn a full salary. As well as their degree studies, they work on real-life projects alongside world-experts in Dyson’s global engineering, research and technology teams on Dyson’s UK Campus. From day one they contribute to new technologies to improve lives all around the world. It is more than a job, and more than a degree, and although the aspiration is that they remain long after graduation, they are not tied to Dyson.
- The James Dyson Foundation works internationally to inspire young people about engineering: from school children up to university students and graduates. The James Dyson Award is the James Dyson Foundation’s international design competition, which celebrates, encourages and inspires the next generation of design engineers. It’s open to current and recent design and engineering students.
