As a result of consultations, a number of implementable and innovative suggestions came up on how branches in general, and our Bank in particular, may improve their performance and what the road map for the future should be. These suggestions were collected and have been sent to the zonal level for further discussions at the SLBC/State level, along with comparative performance assessment of the Branches under each Region. After the SLBC level, final consultations will be held at the National level to compare both intra and inter-bank performances, and to finalise the suggestions regarding the way ahead for implementation across Public Sector Banks’.