by Suman Gupta
Mumbai, July 30, 2026: As India’s digital commerce ecosystem continues to expand, merchants and enterprises are increasingly looking for integrated solutions that bring together payments, commerce, and business operations on a single platform. Responding to this shift, NTT DATA Payment Services India today announced the launch of ADAPTIS, its unified service brand for payment and commerce solutions.
The launch brings together NTT DATA Payment Services India’s payment acceptance, merchant solutions, value-added services, and commerce capabilities under a single brand.
Designed for businesses ranging from neighbourhood merchants and growing MSMEs to large enterprises, ADAPTIS enables merchants to accept payments, streamline operations, deliver seamless customer experiences across online and offline channels, and manage their entire commerce journey through one integrated platform.
Speaking on the launch, Mr. Takeo Ueno, Whole-time Director & CEO, NTT DATA Payment Services India, said: “India -is a critical market in our regional growth strategy, driven by strong digital adoption and the evolving needs of merchants. With ADAPTIS, we are combining our global expertise with deep local market understanding to deliver secure, scalable and customer-centric commerce solutions for businesses of all sizes.
This launch reinforces our long-term commitment to expanding our merchant reach, strengthening ecosystem partnerships and supporting the continued growth of India’s digital payments landscape.”
Mr. Shinichiro Nishikawa, Head, Global Payments Strategy & Transformation Section, NTT DATA Japan, added:“The launch of ADAPTIS in India marks an important milestone in our vision to build a unified payment and commerce platform across markets. By bringing our together capabilities under a single brand, we aim to deliver
consistent, high-quality experiences to merchants while retaining the flexibility to – meet the unique needs of each local market.”
Mr. Rahul Jain, Chief Financial Officer, NTT DATA Payment Services India, said: “ADAPTIS represents an important milestone in strengthening our business for long-term sustainable growth. By bringing our capabilities together under one unified brand, we are better positioned to deliver greater value to our partners while supporting the evolving needs of merchants across India.”
In India, ADAPTIS will offer four key service pillars tailored to the local market:
• ADAPTIS In-Store: Seamless payment solutions for physical retail environments
• ADAPTIS e-Commerce: Secure and scalable online payment solutions
• ADAPTIS Enterprise: Enterprise-grade payment infrastructure and business solutions
• ADAPTIS VAS (Value-Added Services): Value-added solutions that enhance operational efficiency and customer engagement
With nearly two decades of experience in India’s payments landscape, NTT DATA Payment Services India currently serves millions of merchants and processes over 100 million transactions annually, supported by secure, PCI-DSS compliant infrastructure and cutting-edge technology.
About NTT DATA Payment Services India :NTT DATA Payment Services India is an RBI-licensed payment aggregator and a leading digital payments solutions provider, focused on enabling secure, reliable, and scalable transaction experiences across industries. We partner with enterprises, institutions, and service providers to support online, in-store, and assisted acceptance channels, helping businesses streamline collections while maintaining strong operational and governance control. Backed by NTT DATA, a global IT and business services leader, the company combines global expertise with deep local market insights to deliver secure, scalable, and innovative payment solutions.
