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India Post Payments Bank joins hands with DoPPW for Digital Life Certificate Campaign 3.0

by Suman Gupta

Place, Date: India Post Payments bank proudly joins hands with the Department of Pension and Pensioners’ Welfare (DoPPW) to participate in their nationwide Digital Life Certificate (DLC) campaign 3.0, from 1st Nov. to 30th Nov., 2024, covering 800 cities and towns. This initiative aims to promote the increased use of digital process of Face Authentication technology and Fingerprint biomentric authentication, targeting all pensioners, including those in remote areas and provide convenience to the senior citizen pensioners, nearest to their home/ doorsteps.

DLC Campaign 3.0 aims to ensure that all pensioners, especially those residing in rural areas, are able to submit their life certificates effortlessly. To achieve this, DoPPW has collaborated with Department of Posts and India Post Payments Bank (IPPB) to provide DLC service at Post Offices/ pensioner’s doorstep/ DLC Camps by leveraging the vast network of Postmen and Gramin Dak Sevaks.

The campaign will be supported by various stakeholders, including Pensioners’ Welfare Associations, UIDAI etc. This campaign will bring great comfort to pensioners as DLC eliminates the requirement of the pensioner to submit traditional paper-based certificates and provides an easy process for life certificate submission.

India Post Payments Bank (IPPB) had introduced the Doorstep Service of Digital Life Certificate in 2020 for generating Jeevan Pramaan for pensioners of all Central, State and Employees’ Provident Fund Organization (EPFO), in coordination with the Department of Pension and Pensioners Welfare (DoPPW) and National Informatics Centre (NIC). This service, which is based on Aadhaar enabled biometric authentication is very useful for aged pensioners and reduces the turnaround time for issuance of Digital Life Certificate as they will not require making a physical visit to the office of pension disbursing agency. The pensioners will be able to generate the life certificate either by Doorstep Digital Life Certificate Service offered by India Post Payments Bank (IPPB) or by visiting the nearest post office.

All that the pensioner needs to do is to contact nearest Post Office or the Postman/ Gramin Dak Sewak of the nearest Post office who may also visit the requester at the given address to provide doorstep service and generate the Digital Life Certificate. A nominal transaction fee of Rs.70/- including GST shall be charged for the DLC generation by the Postman/ Gramin Dak Sewak. Aadhaar number and Pension details are to be provided by the pensioner for this service. On completion of the certificate generation process, confirmation SMS will be received by the pensioner in his mobile number and the certificate can be viewed online athttps://jeevanpramaan.gov.in/ppouser/login after T+1 day.

About India Post Payment Bank: India Post Payments Bank (IPPB) has been established under the Department of Posts, Ministry of Communication with 100% equity owned by Government of India. IPPB was launched on September 1, 2018. The bank has been set up with the vision to build the most accessible, affordable and trusted bank for the common man in India. The fundamental mandate of India Post Payments Bank is to remove

barriers for the unbanked & underbanked and reach the last mile leveraging the Postal network comprising 1,63,000+ Post Offices (1,43,000 in rural areas) and 190,000+ Postal employees.

IPPB’s reach and its operating model is built on the key pillars of India Stack – enabling Paperless, Cashless and Presence-less banking in a simple and secure manner at the customers’ doorstep, through a CBS-integrated smartphone and biometric device. Leveraging frugal innovation and with a high focus on ease of banking for the masses, IPPB delivers simple and affordable banking solutions through intuitive interfaces available in 13 languages.

IPPB is committed to provide a fillip to a less cash economy and contribute to the vision of Digital India. India will prosper when every citizen will have equal opportunity to become financially secure and empowered. Our motto stands true – Every customer is important, every transaction is significant and every deposit is valuable.

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